FAQs

What is Knewthis known for?

Knewthis is a leading brand specializing in stylish accessories and premium women’s fashion. Known for blending the latest trends with timeless designs, we offer a carefully curated collection of accessories that complement every occasion. Our products are designed with both comfort and style in mind, ensuring that our customers always feel confident, chic, and effortlessly elegant.

Where is Knewthis located?

Knewthis operates out of our headquarters and fulfillment center located at:

• 1006 E Walnut St, Green Bay, WI 54301, United States

From here, we manage the processing and shipping of all our products, including a wide variety of fashion accessories, to customers across the nation. Our aim is to provide exceptional customer service and fast delivery times to meet your fashion needs.

How do I place an order?

Placing an order at Knewthis is simple and seamless. Explore our exquisite collection of women’s accessories and fashion pieces. Once you find the perfect item, click on it to view more details. Add it to your cart, and when you’re ready, proceed to checkout. Fill in your shipping and payment information, and you will receive an order confirmation email shortly after completing your purchase.

What payment methods do you accept?

For your convenience and security, we accept various payment methods, including:

• Visa
• MasterCard
• American Express
• Discover
• PayPal

All transactions are securely processed through encrypted gateways to ensure the protection of your personal and financial information while shopping for your favorite accessories.

How long will it take for my order to arrive?

We strive to process and ship orders promptly. Orders are typically processed within 2-3 business days, with delivery taking an additional 3-6 business days depending on your location (within the United States and internationally). You’ll receive an email with tracking details once your order ships, allowing you to monitor its progress.

Can I return or exchange my purchase?

Yes, we want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return window from the date of delivery. To be eligible for a return, items must be unused, in their original condition, and in the original packaging. Refunds will be issued to your original payment method. If you would prefer an exchange, our customer support team will assist you in finding a suitable replacement.

How can I track my order?

Once your order has been shipped, you will receive an email containing tracking information. You can use this number to track your shipment via the carrier’s website (e.g., USPS, UPS, or FedEx). If you have any issues with tracking or need additional assistance, feel free to reach out to our customer support team for help.

How do I contact customer support?

Our dedicated customer support team is available Monday through Saturday from 8:00 AM to 7:00 PM (EST). If you have any questions regarding your order, our accessories, or need help with returns, don’t hesitate to contact us via email at support@knewthis.com. We’re here to ensure your shopping experience is smooth and enjoyable.